Returns And Refund Policy

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We are delighted to offer you a straight forward return and refund policy. All our items fall under the below return and refund policy. If an item is faulty or damaged in transit – please contact us.

All returns/refunds must be reported within 7 days of delivery. We will not accept product returns for custom-made products, unless such products are faulty, or do not conform to the agreed specifications. All items must be returned in perfect condition and in original packaging. The returned products may be exchanged or a credit note will be issued. We do not offer a refund for items incorrectly ordered or no longer required.

Shipping is free for first time only at the time of ordering. Shipping and handling charges will be applicable for exchange of items. We will refund the re-delivery charges, if the error has been occurred from our side. All future shipping charges for returns or exchanges will be the responsibility of the purchaser.

We reserve the right to refuse service to anyone, in our opinion, who is doing excessive returns or exchanges. Any client doing excessive returns or exchanges will be taken off our client list and will no longer be able to purchase from SMAX Sports

Order Cancellations
We like you to feel happy and comfortable purchasing from smaxsport.com. Hence, if you like to cancel an order you made, it is only possible if you cancel it within 24 hours of your initial purchase. Once your shipment is on the way to you, we unfortunately will not be able to cancel it.

For more information please contact us.

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